Bad luck with toys lately...

So today I decided to open the Kamen Rider W Cyclone Joker figure I got in November from Toy Arena. I was really happy to finally get this figure because I've been looking for one for a year already so I was admiring the figure and thinking what pose I should display him in. And then I went to put on his scarf attachment and low and behold...missing ball joint from one of them. It looks like it was somehow snapped off...but the ball part is not anywhere in the package. Sigh...another broken toy...this is the first time I've had QC issues with Figuarts and hopefully it will be the last time.

I am going to contact Toy Arena to see if I can get some replacement part for this piece. If not, then I guess I will have to fix it myself somehow...any ideas?

[Update] Got a reply from Toy Arena, I was told to contact the distributors which I think is Bluefin since they only do returns within 7 days of arrival (which won't apply to me EVER since I still have stuff MIB from 6 months back LOL)